Enterprise solution for the real estate agency.

Client Background

Our client, real estate agency “AVERS”, is one of the largest and most experienced real estate companies in Ukraine. The real estate agency has been engaged in providing a full range of professional real estate services for the purchase and sale of apartments, houses, and plots since 1993, has branches in several cities of Ukraine, and has more than 200 employees in-house.

Industry

Real Estate

Years on the market

5+

Location

Ukraine

Goals

Completely rework the corporate website, develop a full-fledged CRM system, provide employees with access to the corporate information system both through the web interface and through the mobile application.

Solutions

The work was carried out to survey the business processes of the real estate agency, identify the needs of users, develop the concept of the corporate information system and prepare requirements specification with the design for the website, and backlog for the CRM system.

Results

The corporate website developed by us besides the pages with information about the company and its services, news section, list of vacancies, etc., also contains a full-fledged bulletin board on sale of property.

Business Challenge

With the penetration of modern information technology into all spheres of business, the real estate agency has felt an urgent need to increase the efficiency of its activities by automating its business processes and developing the enterprise software. According to the management team of the real estate agency, this should lead to an improvement in the quality of the services, a reduction in the time spent preparing various documents, searching for and processing of information, reducing the “opacity” of what is happening in the company, and to increase the net profit by increasing sales and cutting costs. Therefore, the following tasks were set:
  • completely rework the corporate website and develop a full-fledged CRM system;
  • provide employees with access to the system through the web interface and mobile application;
  • develop a chatbot for popular instant messengers.

Industry

Web & Mobile

Partnership period

October 2018 – present

Value Delivered

The corporate website developed by us besides the pages with information about the company and its services, news section, list of vacancies, etc., also contains a full-fledged bulletin board on sale of property. The bulletin board allows users to quickly search and view various apartments, houses and plots, commercial real estate, as well as apartments in new buildings. To manage the content of the site, an administration panel has been developed based on the CMS Drupal. The corporate website is adapted for use on both monitors and mobile devices.

Real estate CRM system

The features of the CRM system developed by us cover the needs of absolutely all categories of users – director, experts, real estate agents. CRM system is integrated with the corporate website, mobile application, and chatbot.

Multifunctional admin panel

The back-office developed by our team allows you to manage registered users, transactions and transactions, STEAM-bots, and support in the following 4 areas: FAQ, Email Support, Bug Report, suggestions for improvements.

Android mobile application

All categories of users registered in the corporate CRM system can also perform his daily activities in the mobile application. Each of them has its own unique functionality, identical to the CRM system.

Technology Stack

PHP

Laravel

Angular

Java

Python

Drupal

Mysql

Client review

We ask our clients to leave feedback as truthful
as possible and describe the process of working
with LineUp in as much detail as possible.

Initially, we just wanted to improve the corporate site existing at that time and could not even imagine that our cooperation would last for several years. During our cooperation, LineUp has established itself not only as a responsible performer able to solve the most difficult tasks but also as a true partner who is always trying to help, suggesting how best, instead of blindly following the client’s requirements. I can say with certainty that by applying to the company’s services, you will certainly get a high level of service, an established communication process, and competent project management, together with a team of high-quality software engineers.
Alexey Spytsa
Founder and CEO, real estate agency “Avers”

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